December 7, 2025 | 08:02 am
TEMPO.CO, Jakarta - The AirAsia airline has announced the update of the uniform policy for cabin crew, allowing female crew members to wear a hijab while on duty if they wish. The new cabin crew uniform will be launched in the first quarter of 2026, coinciding with the month of Ramadan.
"This is AirAsia's step to ensure that every Allstar (term for AirAsia cabin crew) can work comfortably and confidently wherever they are assigned," said Group CEO AirAsia Aviation Group, Bo Lingam, in a statement received by Tempo on Friday, December 5, 2025.
According to Bo Lingam, this policy is in line with AirAsia's people-first culture and the company's commitment to continuous development based on feedback from employees and the public. "AirAsia strives to create a work environment where every AirAsia employee feels confident, comfortable, and proud to represent the airline on all served routes," he said.
Bo Lingam stated that this update reflects AirAsia's development as a global airline with a diverse workforce, reflecting the communities and cultures that we connect with every day. "Our uniforms always prioritize professionalism, safety, and comfort, and this development strengthens the foundation by providing space for employees to continue representing AirAsia according to their beliefs."
Previously, AirAsia cabin crew had been wearing hijab on certain routes, such as Jeddah, which required it according to local regulations. This update extends the flexibility to all female crew members who choose to wear a hijab, while maintaining consistency across the AirAsia flight network without compromising the airline's professional identity and characteristics.
Group Head of Cabin Crew Department, Suhaila Hassan, added that our AirAsia Allstars come from various backgrounds, cultures, and beliefs, but are united by the same commitment to provide world-class service to guests, as reflected in the various airline awards we receive every year.
This policy reflects the spirit of diversity and dynamics that are characteristic of AirAsia. "We will continue to gather input from Allstars and work with them in drafting the design details and its implementation before this policy is enforced. Our hope is that this can start during Ramadan in 2026," said Suhaila.
In line with this, CEO of Capital A, Tony Fernandes, said that one of AirAsia's greatest strengths is its diverse and vocal Allstars. "When cabin crew convey this to management, it is important for us to listen," said Tony.
Tony respects that different views and beliefs are part of the culture and an important factor that has shaped AirAsia's success so far. "This is how we grow: by continuously adapting, guided by the voices of our employees."
The iconic red AirAsia uniform will continue to be used, with the option of hijab and professionally designed trousers as previously worn by crew on the Jeddah route. This ensures comfort, safety, and consistent brand identity throughout the airline network.
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